Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Returns
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Items may be returned within 14 days of delivery.
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Products must be in their original condition, unused, and in the original packaging.
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For hygiene and safety reasons, certain items (such as cosmetics, skincare, and personal care products) cannot be returned if opened or used.
Refunds
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Once your return is received and inspected, we will notify you of the status of your refund.
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If approved, your refund will be processed back to your original payment method within 5–7 business days.
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Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
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If you need to exchange an item for a different variant, please contact us first. Exchanges are subject to availability.
Non-Returnable Items
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Opened or used products
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Clearance or final sale items
If you have any questions about returns or refunds, please contact our customer support team before sending your item back.