Return Policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return under the conditions below.

Eligibility for Returns

• Items must be returned within 30 days of delivery.

• Products must be in their original condition, unused, and with all original packaging and tags intact.

• Certain items are non-returnable for hygiene or safety reasons (such as skincare, cosmetics, undergarments, or opened personal care products).

How to Start a Return

1. Contact our customer support team with your order number and reason for return.

2. We will provide instructions and the return address.

3. Once the return is received and inspected, we will process your refund or exchange.

Refunds

• Approved refunds will be issued to your original payment method.

• Shipping costs are non-refundable unless the return is due to a mistake or defective item.

• Please allow up to 7 business days for the refund to appear in your account after approval.

Exchanges

• If you would like to exchange an item, please contact us. Exchanges are subject to stock availability.

Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

• We recommend using a trackable shipping service for returns.